Your Questions, Answered
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All products are made fresh to order with no artificial preservatives. Therefore, as best practice we recommend you follow the human food-safe guidelines and store our dog food and cakes in the fridge for up to three days. Alternatively, our products can be frozen.
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The 3kg dog food meals come packaged as 4 × 750g containers.
Christmas Dinners are packaged as follows:
750g - one container
1.5kg - two containers
3kg - four containers
Meatloaves come packaged in two containers.
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As our food is all prepared fresh with no added preservatives it is likely to spoil if left out all day, particularly in hot weather.
We recommend feeding adult dogs one or two meals per day and providing supervision as mealtimes.
If your dog requires food left out during the day we recommend the use of enrichment toys with foods that won’t spoil if left out all day.
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Absolutely! We have a range of meal options suitable for all life stages and activity levels.
For puppies*, senior or sick dogs we recommend choosing the High Protein meals
For dogs with high activity levels and large dogs our regular meals with added grains are a budget-friendly option.
For dogs with allergies we recommend the grain-free options.
*For puppies, particularly large breed dogs we recommend working alongside an holistic vet and/or adding a puppy multivitamin as well as keeping a close eye on their weight/growth rate.
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We make all food to order, so, if your dog requires a single-protein meal or has any other requirements we are happy to accommodate them. Please contact us before placing your order to discuss options.
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Cakes - Ideally at least a week’s notice for your cake to be ready on your chosen date, particularly at busy times of year e.g. around Public Holidays..
Food Orders - you are welcome to arrange a set delivery day/schedule for regular food orders. Otherwise your order will be ready on the next available date, generally within seven days. Smaller orders are generally ready sooner.
Christmas Orders - please see website/social media updates for order cut-off times.
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Please be aware that Wholefood Hounds products contain eggs, dairy, grains and nuts and are produced in a kitchen containing all of the above allergens as well as others, including but not limited to, soy, sesame etc.
If you, your dog, or any household member have any allergy concerns please contact us to discuss prior to placing an order.
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It is a legal and insurance requirement to label all food sold for pets as ‘Pet Food Only’.
All of our ingredients are human-grade and from the human supply chain. However, we are a pet food business and sell all of our products as such.